About us
We watched good businesses lose good leads on WhatsApp. So we fixed it.
India runs on WhatsApp. Customers enquire there, negotiate there and decide there. But the tools behind it were built for one person and one phone — not a team.
The problem we kept seeing
A real-estate office spends lakhs on portal listings and Facebook ads every month. Enquiries arrive at all hours — some on the office phone, some on a salesperson’s personal WhatsApp, some in an email nobody checks. By the time someone replies, the buyer has already spoken to two other brokers.
We saw the same pattern in coaching institutes, clinics, travel agencies and B2B sellers on IndiaMART. The owner doesn’t know how many leads came in, who replied, or which ones went cold. Salespeople leave, and their customers leave with them. Follow-ups live in someone’s memory — and memory fails.
None of these businesses had a sales problem. They had a lead-handling problem: no single place for enquiries, no clear owner for each one, and nothing to make sure the next step actually happens.
Then Engazly came along
Engazly connects one business WhatsApp number to your whole team. Every lead — from WhatsApp, IndiaMART, ads, portals or your website — lands in one inbox, goes to the right person in seconds, and gets a follow-up that someone is reminded about. The owner sees everything on one dashboard.
“Setu” means bridge. We built Engazly to be the bridge between the enquiry and the sale — so no customer who reached out to you is left waiting.
What we believe
Four ideas behind every feature
Speed wins the sale
The business that replies first usually gets the customer. Every feature we build shortens the time from enquiry to answer.
Leads belong to the business
Not to whichever phone they landed on. When people change roles or leave, the customer history stays with you.
The follow-up is the job
Most deals close after the second or third conversation. Software should remember so your team doesn’t have to.
Simple enough for everyone
If a new hire can’t use it on day one, it’s too complicated. Engazly works the way people already use WhatsApp.
Built in India, for Indian teams
Prices in rupees, data stored in India, support on WhatsApp and phone during Indian business hours — and a product designed around how Indian businesses actually sell.